DELIVERED FOR CUSTOMERS BY ENGINEERS

We understand that customers are a company’s most significant investment and its most valuable asset. Therefore, effective communication is essential to support any strategic initiative. Making sure that you are always on and can “communicate effectively” is our sole focus, the reason for our existence, and the purpose of our company.”

 

We Are Expert Humble Engineers That Get & Keep Your Communication Channels Going…

 

Engineering led communication solutions for local businesses.

Four things

Our Four Things, Four Ways game plan is all about innovation. Supercharge your experience with tailored solutions for next-level results.

Telephone Systems

Big or small, our phone systems flex to fit your business with hassle-free setup and unbeatable support.

Mobile Solutions

Never miss a beat, no matter where your team is. Our mobile solutions keep you connected 24/7.

Internet Connectivity

Engineers you can trust bring solutions you can count on for high-speed connectivity.

Software Add-Ons

Need more from your telephone systems? Boost your productivity with advanced features like call recording and interactive voice response (IVR).

In four ways

Fix

From setup right through to troubleshooting, we get you up and running fast with zero downtime.

Design

We craft and deliver exactly what you need – no gimmicks or sales tactics, just smart, tailored solutions.

Install

Our installations use pinpoint precision to neutralise disruption and give you seamless efficiency.

Support

With backup kit on hand, expert engineers tackle issues on the spot, keeping everything flowing.

Annalise Smith
a month ago

We use Maincoms for our desk phones, mobiles, and broadband and as a business we receive excellent customer service and communication and our systems run efficiently.

Roger Coates
a month ago

Having been in business for 50 years, I have dealt with some real cowboys in the telecoms industry. I have to say that Maincoms are without doubt by far the best telecoms company that I have had dealings with. Nothing is too much trouble and they have gone way way beyond their duty. If you need a really good competitive telecoms company,these are your people. Roger Coates ( owner) R M Services.

Sarah Alliston
2 months ago

I have used Maincoms for many years and I would highly recommend them for their personal touch, speed of response and great customer service.

Hashtag Hair
2 months ago

As a company we rely so heavily on our phone and Broadband to run efficiently and our previous provider failed to switch us over to digital nor get us into a new contract. When we saw the advert for Maincoms and spoke to James we were sceptical as main stream telecom companies had failed to deliver, it all felt too good to be true. However, from the first meeting with James through to installation with Daniel, all of the team at Maincoms have delivered exceptional service! It has been seamless and I would be more than happy to recommend them to any of our neighbouring companies! Our engineer Daniel was super knowledgable and helpful. The whole company have been amazing so far we are looking forward to using our new telecoms system.

Charlie Smith
2 months ago

I needed a quick change to something on our system. Very prompt and efficient service.

Perry Edsell
3 months ago

Good system and really efficient staff who are very quick to help. Thanks

Benjamin Fullick
3 months ago

Incredible company, great service. Highly recommended.

troy tennant
3 months ago

Absolutely fantastic customer service, right from the start. Efficient and accurate with very competitive pricing! So pleased we made the move to the Maincons team! Highly recommended!

Alan Rogers
3 months ago

I’ve been with Maincoms for a couple of years now, they’ve been outstanding. Never to much to ask, swift responses and great engineers. May many years continue. Thank you Maincoms!

Annie Dale
3 months ago

Been a client of Maincoms for many years, they always provide excellent customer service and understand our business needs, adapting our system as and when and advising on how to reduce our costs.

Jason Maslin
3 months ago

Had a meeting with these guys. Extremely professional but explained things in a way that was very easy to understand. And very well priced which was refreshing.

mandy short
11 months ago

From start to finish , Trevor and his team have been fantastic, I can honestly say I have never known in over 30 years of business Customer service to this standard!! Dan who installed our system is literally at the end of the phone for any questions, he is very knowledgeable and super helpful, the whole team treat you as if you are their only customer, brillaint experience and a fantastic system they have installed for us. Cannot recommend this company enough, great value as well which is always a plus

Ian McIntosh
a year ago

One of the standout features of Maincoms Ltd for us as a business is their personal service and support. We have been with Maincoms for over 10 years after a horrendous few years with one of the biggest telephone providers. The engineers at Maincoms actually installed our very first Mitel telephone system over 20 years ago and when Lance reached out to us 12 years ago to say the original team was back together as Maincoms, we jumped at the opportunity to have their team support us again for our business. Maincoms has a team of very experienced and knowledgeable professionals who are always available to assist us with our needs. Always available and very fast to answer any questions and resolve any issues we have. Maincoms fully supported our business throughout Covid to help keep us trading. Something we will always be very grateful for. 18 months ago, we took over a new site that had a very old SX2000 system that went end of life in 2008, I've attached a photo. Maincoms had the knowledge and skills to fully support the legacy system, including spare parts whilst we migrated the business over to a hosted IP solution. Maincoms then integrated the new site with our existing telephone system at HQ to expand our Sales Team across both Resorts. Maincoms have always been proactive in offering us new solutions that can save our business money. Maincoms are a reliable and trustworthy telecoms services provider. They offer a wide range of services, and commitment to customer service, and make a great choice for businesses looking for Telecom-related solutions.

David Le Gresley
3 months ago

Been using Maincoms for a good few years, nothing is ever to much hassle for these guys - Well recommended and special shoutout to Dan the engineer

Alison Martin
a year ago

We've been really impressed with Maincoms. They've been completely transparent about pricing throughout the term of our contract, having bought us out of a less transparent contract with another supplier. The equipment is easy to use, the installation went very smoothly and they delivered everything they promised. Highly recommended.

Maria
3 months ago

Maincoms goes above and beyond with their customer support. Their engineer, Daniel Maslin, was especially accommodating and helpful with my internet connectivity.

Tom Wortley
3 months ago

Sarah is always quick to respond and helpful, she was instrumental when moving from an old internal phone system to cloud calling on Horizon.

Ben Larkin
3 months ago

Worked with Maincoms for years now, always trying their best to help our business, quick to respond and pleasant to interact with.

ShelbyLDN
2 years ago

What a brilliant all round service!! The initial meeting with Trevor was fantastic, and one of the main reasons we switched. Not pushy or forceful, just straight to the point no BS! Trevor and the team made the whole process very easy for me, they did all the ground work and made the switch quickly and smoothly with no interruptions to my business. Andy the technician was fantastic with the whole installation! Nothing was a problem and he worked around us! We have had the system just over a month now and very happy with everything !! Best of all Trevor managed to beat all the many other companies with the best prices and got us out of a contract early at no cost to us!! We would and will be highly recommending Maincoms to all Business.

Dawn Nutman
8 months ago

Over the years we had totally messed up with our phones we had four separate suppliers and our billing was allover the place. To the rescue, Trevor and his Team, they have been totally fantastic, they have vastly improved all our services, they have sorted out all our previous suppliers, they are open and honest about costs, Dan installed our system at the office and at home, and has been absolutely brilliant, he has been on call at any time of the day or night, he fully respects our premises, every issue they have attended within days in some case hours and sorted out, their back up is the best I have ever had and I would certainly recommend them to anyone, you wont go wrong with Maincom Andy - Managing Director - Pressure Test

Matt Vernam
a year ago

Would highly recommend switching to Maincoms . Trevor simplified the over complicated setup that we had whilst providing a better service and reducing our bills. We were nervous about the installation but Andy did an excellent job and the switch was seamless with no down time at all! Support from Sarah and office staff is excellent and whenever I called the phone was answered instantly. Highly recommended.

Ian Kitchen
3 months ago

We have used for years at L&G and staff are always helpful no matter how big or small the issue!

Mark Todd
a year ago

I would recommend switching. Good service from start to finish from Trevor. He made the whole process from consultation through to installation nice and easy and stress free. The system we have now is prefect for us. Andy who installed everything was brilliant. He was with us early and stayed until we was all up and running. Good price and service. The aftercare is really good any problems its just a phone call to the team and is sorted in no time.

Aidan Mcalear
3 months ago

Great people, Maincoms’s have made it very easy for me to understand what I need and saved me money too!

Natalie Reeves
a year ago

I switched to Maincoms recently due to needing to upgrade my old phone system. Maincoms have been so helpful from the start. I met Trevor and he was very helpful and explained everything very well and also saved us money. The installation was plain sailing and the new phones are 100 times better than our old ones. I would definitely recommend switching to Maincoms if you're thinking of upgrading or changing.

Lisa Seager
3 months ago

We have been with Maincoms for years for our business telecoms. The team are always really helpful.

jammin 0239
3 months ago

Quick and easy to deal with, I can never fault the guys in the engineering department. Very helpful service

Switched to Maincoms 3 months ago and was extremely worried and expected some sort of teething problems. What a surprise, could not believe how smooth and quick everything went. Trevor was brilliant in explaining everything, and the staff are more than helpful in any questions you have. Would highly recommend. When you need to make the change, Maincoms should definitely be considered. Also, everything is cheaper now, so added bonus!

tom
3 months ago

Great service all round. The support from dan has been fantastic.

Custom Furniture
2 years ago

Highly recommend! Great service from start to finish from Trevor. The whole process from consultation through to installation was so quick, clear & simple. The system we have now is prefect for us. Dan who installed everything was brilliant too and gave us lot's of training so we were up and running in no time. Great price, great product and even better service/aftercare.

Ben Lord
2 years ago

We have been using Maincoms for our business VOIP phones for a few years now and they have always been brilliant. We recently had a problem after a fibre optic router swap. Mark couldn't fix the problem remotely, so made a site visit within 24hrs and went above and beyond in sorting out all of the issues. I cannot recommend Maincoms (and Mark!) highly enough. Fantastic service!

Paul Etheridge
a year ago

Great company, Trevor and his team are so helpful and nothing is too much trouble. As well as superb service we also get prices we feel are very competitive. Wouldn't go anywhere else. Highly recommended.

Lucien Ford
3 months ago

Service has been excellent, cannot fault them at all, extremely happy with all that they have done.

Joe Raucki
a year ago

We switched to Maincoms back in December 2022. Always a worrying time as to how the switch over would affect a business, but we needn't have worried at all. The whole experience was expertly executed from start to finish. Would highly recommend and so much cheaper.

Molly Mitchell
3 months ago

Cheap and effective, the company was more than helpful throughout the process from start to finish

Great service and product. Spoke to Trevor about the switch over a year ago but finally got round to doing it this month. the switch over was quick and painless and we are saving money, if I could switch to Maincom again I would.

Andrew Gladders
2 years ago

Maincoms are a fantastic company to deal with, From Mikes first visit right through to the completion of the installation the process was faultless, We did have a slight issue in regards to our new phone line being installed on time by BT but this was overcome within 24 hours by the guys at Maincoms. Would highly recommend.

Amit Patel
2 years ago

Trevor provided us with a very competitive quotation, and since then Maincoms has been great to deal with. The switch over was made effortless by the team and the follow up support has been efficient. Very happy with the service provided.

Lewis Grech
a year ago

Just moved away from an Hi-Hi System and Wow what a game changer our new system really is. The phones maybe not look as smart but they work unlike the Hi-Hi System so well worth the move.... Its a Bliss to have a system so friendly that you can work wherever you like even if you don't have your office phone with you the app is just as good. Would highly recommend these guys.

Ted Eddington
3 months ago

Fast, reliable and most of all problem solvers for our loud and busy office.

Fiona Thorpe
2 years ago

Trevor came on board to help us set up a new phone system and get rid of our old expensive provider. Excellent service from him and his team from start to finish, couldn't be happier. Highly recommend.

Dave Soton
3 years ago

Lance and his team have now moved 2 of our businesses over to their cloud platform away from ISDN. Each time the team have been professional, knowledgeable and have gone the extra mile. Ongoing support has been excellent too, with queries and changes being actioned swiftly. Highly recommended.

Chels Hollick
3 months ago

Amazing company! Would definitely recommend

Stay Ahead, Stay In Control

We dive into the details so that you don’t have to. Every goal is addressed with bold, streamlined processes.

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Live monitoring
and disaster recovery

With live monitoring and disaster recovery services, you are always ahead of the curve. Early alerts and proactive fixes cut your downtime and keep your telecoms running efficiently.

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No
Bill Shock

Your Online Account Management (OAM) gives you full control. Set spend limits and manage your billing easily to avoid unexpected costs and stay on top of your expenses.

A Process You Can Trust

Want to find out more? Speak to an engineer today

Benefit from the Right People at the Right Time

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Lance: Director and Problem Solver

Lance oversees the big picture and handles any issues that come up. His focus is on solving problems quickly and effectively, keeping everything running smoothly.

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Steve: Engineering Director and Design Expert

Steve is in charge of designing and implementing solutions. He ensures that every system is customised to meet your needs with cutting-edge and failsafe designs.

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Sarah: Triage Expert and Customer Success Lead

Sarah is dedicated to managing customer success. She handles initial assessments and makes sure you’re guided through the experience carefully and clearly.

Want to speak to the team behind your future success?

Get in touch with us.