★★★★★
SO WHAT DO OUR CUSTOMERS THINK?
Here at Maincoms we pride ourselves on the exceptional service we provide, but don’t take our word for it, check out what our customers have to say!
Great company, Trevor and his team are so helpful and nothing is too much trouble. As well as superb service we also get prices we feel are very competitive. Wouldn't go anywhere else. Highly recommended.
Great service and product. Spoke to Trevor about the switch over a year ago but finally got round to doing it this month. the switch over was quick and painless and we are saving money, if I could switch to Maincom again I would.
I switched to Maincoms recently due to needing to upgrade my old phone system. Maincoms have been so helpful from the start. I met Trevor and he was very helpful and explained everything very well and also saved us money. The installation was plain sailing and the new phones are 100 times better than our old ones. I would definitely recommend switching to Maincoms if you're thinking of upgrading or changing.
Fantastic service from Maincoms, great communication throughout install and fantastic after service. Fully recommend
Switched to Maincoms 3 months ago and was extremely worried and expected some sort of teething problems. What a surprise, could not believe how smooth and quick everything went. Trevor was brilliant in explaining everything, and the staff are more than helpful in any questions you have. Would highly recommend. When you need to make the change, Maincoms should definitely be considered. Also, everything is cheaper now, so added bonus!
We switched to Maincoms back in December 2022. Always a worrying time as to how the switch over would affect a business, but we needn't have worried at all. The whole experience was expertly executed from start to finish. Would highly recommend and so much cheaper.
Very professional service and met all our requirements we asked for. Would highly recommend Maincoms Ltd.
Just moved away from an Hi-Hi System and Wow what a game changer our new system really is. The phones maybe not look as smart but they work unlike the Hi-Hi System so well worth the move.... Its a Bliss to have a system so friendly that you can work wherever you like even if you don't have your office phone with you the app is just as good. Would highly recommend these guys.
I would recommend switching. Good service from start to finish from Trevor. He made the whole process from consultation through to installation nice and easy and stress free. The system we have now is prefect for us. Andy who installed everything was brilliant. He was with us early and stayed until we was all up and running. Good price and service. The aftercare is really good any problems its just a phone call to the team and is sorted in no time.
Amazingly helpful support received from Mark and Dan. Highly recommend this company!
Highly recommend! Great service from start to finish from Trevor. The whole process from consultation through to installation was so quick, clear & simple. The system we have now is prefect for us. Dan who installed everything was brilliant too and gave us lot's of training so we were up and running in no time. Great price, great product and even better service/aftercare.
The organisation that I work for ow a lot to Maincoms for their help, support and willingness to go above and beyond to get the job done. We are a fast growing, demanding customer, but our account manager is always available to assist us, and anything we request is completed with speed, accuracy and amazing communication. I personally owe a lot the Maincoms for making my job so much easier, and knowing that I am in safe hands.
The company I work for have had Maincoms support for over 10 years. When I joined around 8 years ago, I was introduced to Mark, one of their engineers, who actually came to our site and spent a whole day training me on the main Mitel system so I could support the business with some basic knowledge. Over the years, Maincoms have gone out of their way to not only answer any and all questions asked, they have endeavored to: -Save the business money with different solutions to problems -Respond to all issues within a couple of hours (nearly always sorted over the phone or within minutes of calling) -To teach me on the Mitel system to expand my knowledge to do my job better -To help me understand more about telephony in general -and much more but I could go on for a while. Maincoms stand out feature is the personal touch they add to their service and support. Each engineer is like your friend and that makes a massive difference as you know they care about what they do and care about their customers. A few years ago, a board within one of our nodes for our phone system broke at 5am, quick call to diagnose the issue and Dan was on his way within 20 minutes with a new board to fit. Although Maincoms is around a 5 hour drive from us, Dan arrived less than 6 hours after our initial call, and we were back up and running within 30 minutes of his arrival. During that time, Mark and Steve worked with me to provide work arounds for Sales calls that we had coming into the business and reverted it all back once the issue was fixed. You can't get better service than that.
We have been using Maincoms for our business VOIP phones for a few years now and they have always been brilliant. We recently had a problem after a fibre optic router swap. Mark couldn't fix the problem remotely, so made a site visit within 24hrs and went above and beyond in sorting out all of the issues. I cannot recommend Maincoms (and Mark!) highly enough. Fantastic service!
Trevor provided us with a very competitive quotation, and since then Maincoms has been great to deal with. The switch over was made effortless by the team and the follow up support has been efficient. Very happy with the service provided.
Trevor came on board to help us set up a new phone system and get rid of our old expensive provider. Excellent service from him and his team from start to finish, couldn't be happier. Highly recommend.
Maincoms are a fantastic company to deal with, From Mikes first visit right through to the completion of the installation the process was faultless, We did have a slight issue in regards to our new phone line being installed on time by BT but this was overcome within 24 hours by the guys at Maincoms. Would highly recommend.
I have been a customer of Maincoms Ltd for many years. They have always been there to help nothing is too much trouble. Their engineers are very knowledgeable and efficient in what they do along with being approachable and polite. A first rate telecoms business, I would highly recommend them.
Lance and his team have now moved 2 of our businesses over to their cloud platform away from ISDN. Each time the team have been professional, knowledgeable and have gone the extra mile. Ongoing support has been excellent too, with queries and changes being actioned swiftly. Highly recommended.
Very happy with the product and the service. Everyone we have dealt with has been very helpful and professional. We now have a system that does everything we need. Would recommend.
Have used Maincoms for over 5 years and not only is their pricing incredibly competitive but they also have provided me with first class support and backup. Recently upgraded my phone with them and the difference it has made to my day to day call handling is fantastic. Thanks Sue, Lance and all the team!!!
Maincoms has been a breath of fresh air. We had a new telephone system installed into our business, which was managed perfectly by Sue. Sue answered all my questions and put everything into place without any delay. Ongoing support is equally as impressive. I would highly recommend them!
We have worked with Maincoms for just over a year now and have been thoroughly delighted with the professional way they do business. All the staff are courteous, knowledgeable and quick to respond to queries or requests to make alterations to our phone system. They are a breath of fresh air compared to our previous supplier!
I was reluctant to move to a VoIP system but Trevor assured me that everything would be okay and that he would sort it out if it wasn't. He was absolutely right and the new system is fantasic and does everything we wanted. The service from Trevor, Callan and Sarah has been first class and so refreshing to find a company that delivers what they promise with no nasty suprises. Really glad we changed and would thoroughly recommend them
Maincoms provide us with a complete solution for our phone and broadband needs. The system they have provided has enabled us to work remotely when in lockdown, as well reduce our capital expenditure and running costs. If the above was not enough, Lance and and his team are thoroughly nice to deal with and always respond to our needs.
Maincoms have been a delight since we joined them this year. We were with another provider paying a lot more for a much slower internet connection and for calls. They have reduced our monthly bill and their support is excellent, they are quick to respond and are very helpful every time we need them. Thanks so much! 🙂
Great service from Maincoms & helped migrate from previous providers. Mike was great with all communication - thank you!
Recently had a new telephone system installed by Maincoms, very pleased with the service from start to finish. Thank you Trevor, Dan, Steve, Lance and all at Maincoms.
We had Maincoms Ltd replace our old VOIP phone system recently, Excellent organisation to deal with from sales to support.
Awesome company to work with, great service from sale to installation and after sales service. Very happy to recommend. 5 stars
Great service and very dependable. Our contact Nick was excellent and make the transition to the new system very smooth. Would recommend!
Sue and her team, understood my issue, created us a new account and got phones out to us and we were up and running in no time! Really appreciate all your help and thanks to the great team!
Maincoms are always prompt at answering my calls. Issues are resolved straight away or if more time is needed, they keep me updated with progress. Great service & products!
Absolutely brilliant service and trouble free installation, better still new phone system is a vast improvement. Cheers Mike for all your help.
Smooth and trouble free change over to Maincoms. Excellent and professional highly recommended.
Efficient, effective and speedy responses to any queries. I would definitely recommend Mainscoms to other businesses. Thank you, keep up the great work.
Fantastic advice and service from start to finish, highly recommended!