Happy Customers and Excellent Support


Here at Maincoms, we pride ourselves on the exceptional service we provide. But don’t take our word for it! Check out what our satisfied customers have to say.

Can't recommend enough! From the initial enquiry to the end product (fast phones & wifi). Everyone went above and beyond to deliver great customer service.

Dawn Nutman
a month ago

Over the years we had totally messed up with our phones we had four separate suppliers and our billing was allover the place. To the rescue, Trevor and his Team, they have been totally fantastic, they have vastly improved all our services, they have sorted out all our previous suppliers, they are open and honest about costs, Dan installed our system at the office and at home, and has been absolutely brilliant, he has been on call at any time of the day or night, he fully respects our premises, every issue they have attended within days in some case hours and sorted out, their back up is the best I have ever had and I would certainly recommend them to anyone, you wont go wrong with Maincom Andy - Managing Director - Pressure Test

mandy short
4 months ago

From start to finish , Trevor and his team have been fantastic, I can honestly say I have never known in over 30 years of business Customer service to this standard!! Dan who installed our system is literally at the end of the phone for any questions, he is very knowledgeable and super helpful, the whole team treat you as if you are their only customer, brillaint experience and a fantastic system they have installed for us. Cannot recommend this company enough, great value as well which is always a plus

Alison Martin
7 months ago

We've been really impressed with Maincoms. They've been completely transparent about pricing throughout the term of our contract, having bought us out of a less transparent contract with another supplier. The equipment is easy to use, the installation went very smoothly and they delivered everything they promised. Highly recommended.

Paul Etheridge
8 months ago

Great company, Trevor and his team are so helpful and nothing is too much trouble. As well as superb service we also get prices we feel are very competitive. Wouldn't go anywhere else. Highly recommended.

Daniel Gallagher
10 months ago

Great service and product. Spoke to Trevor about the switch over a year ago but finally got round to doing it this month. the switch over was quick and painless and we are saving money, if I could switch to Maincom again I would.

Natalie Reeves
11 months ago

I switched to Maincoms recently due to needing to upgrade my old phone system. Maincoms have been so helpful from the start. I met Trevor and he was very helpful and explained everything very well and also saved us money. The installation was plain sailing and the new phones are 100 times better than our old ones. I would definitely recommend switching to Maincoms if you're thinking of upgrading or changing.

Mark Phillips
11 months ago

Fantastic service from Maincoms, great communication throughout install and fantastic after service. Fully recommend

11 months ago

Switched to Maincoms 3 months ago and was extremely worried and expected some sort of teething problems. What a surprise, could not believe how smooth and quick everything went. Trevor was brilliant in explaining everything, and the staff are more than helpful in any questions you have. Would highly recommend. When you need to make the change, Maincoms should definitely be considered. Also, everything is cheaper now, so added bonus!

Joe Raucki
11 months ago

We switched to Maincoms back in December 2022. Always a worrying time as to how the switch over would affect a business, but we needn't have worried at all. The whole experience was expertly executed from start to finish. Would highly recommend and so much cheaper.

Thames Ceilings Ltd
11 months ago

Very professional service and met all our requirements we asked for. Would highly recommend Maincoms Ltd.

Lewis Grech
11 months ago

Just moved away from an Hi-Hi System and Wow what a game changer our new system really is. The phones maybe not look as smart but they work unlike the Hi-Hi System so well worth the move.... Its a Bliss to have a system so friendly that you can work wherever you like even if you don't have your office phone with you the app is just as good. Would highly recommend these guys.

Mark Todd
a year ago

I would recommend switching. Good service from start to finish from Trevor. He made the whole process from consultation through to installation nice and easy and stress free. The system we have now is prefect for us. Andy who installed everything was brilliant. He was with us early and stayed until we was all up and running. Good price and service. The aftercare is really good any problems its just a phone call to the team and is sorted in no time.

Lisa Fruen
a year ago

Amazingly helpful support received from Mark and Dan. Highly recommend this company!

Matt Vernam
a year ago

Would highly recommend switching to Maincoms . Trevor simplified the over complicated setup that we had whilst providing a better service and reducing our bills. We were nervous about the installation but Andy did an excellent job and the switch was seamless with no down time at all! Support from Sarah and office staff is excellent and whenever I called the phone was answered instantly. Highly recommended.

a year ago

The company I work for have had Maincoms support for over 10 years. When I joined around 8 years ago, I was introduced to Mark, one of their engineers, who actually came to our site and spent a whole day training me on the main Mitel system so I could support the business with some basic knowledge. Over the years, Maincoms have gone out of their way to not only answer any and all questions asked, they have endeavored to: -Save the business money with different solutions to problems -Respond to all issues within a couple of hours (nearly always sorted over the phone or within minutes of calling) -To teach me on the Mitel system to expand my knowledge to do my job better -To help me understand more about telephony in general -and much more but I could go on for a while. Maincoms stand out feature is the personal touch they add to their service and support. Each engineer is like your friend and that makes a massive difference as you know they care about what they do and care about their customers. A few years ago, a board within one of our nodes for our phone system broke at 5am, quick call to diagnose the issue and Dan was on his way within 20 minutes with a new board to fit. Although Maincoms is around a 5 hour drive from us, Dan arrived less than 6 hours after our initial call, and we were back up and running within 30 minutes of his arrival. During that time, Mark and Steve worked with me to provide work arounds for Sales calls that we had coming into the business and reverted it all back once the issue was fixed. You can't get better service than that.

Ian McIntosh
a year ago

One of the standout features of Maincoms Ltd for us as a business is their personal service and support. We have been with Maincoms for over 10 years after a horrendous few years with one of the biggest telephone providers. The engineers at Maincoms actually installed our very first Mitel telephone system over 20 years ago and when Lance reached out to us 12 years ago to say the original team was back together as Maincoms, we jumped at the opportunity to have their team support us again for our business. Maincoms has a team of very experienced and knowledgeable professionals who are always available to assist us with our needs. Always available and very fast to answer any questions and resolve any issues we have. Maincoms fully supported our business throughout Covid to help keep us trading. Something we will always be very grateful for. 18 months ago, we took over a new site that had a very old SX2000 system that went end of life in 2008, I've attached a photo. Maincoms had the knowledge and skills to fully support the legacy system, including spare parts whilst we migrated the business over to a hosted IP solution. Maincoms then integrated the new site with our existing telephone system at HQ to expand our Sales Team across both Resorts. Maincoms have always been proactive in offering us new solutions that can save our business money. Maincoms are a reliable and trustworthy telecoms services provider. They offer a wide range of services, and commitment to customer service, and make a great choice for businesses looking for Telecom-related solutions.

Scott Court
a year ago

The organisation that I work for ow a lot to Maincoms for their help, support and willingness to go above and beyond to get the job done. We are a fast growing, demanding customer, but our account manager is always available to assist us, and anything we request is completed with speed, accuracy and amazing communication. I personally owe a lot the Maincoms for making my job so much easier, and knowing that I am in safe hands.

Meadow Mobility Ltd
a year ago

Very happy with the product and the service. Everyone we have dealt with has been very helpful and professional. We now have a system that does everything we need. Would recommend.

a year ago

What a brilliant all round service!! The initial meeting with Trevor was fantastic, and one of the main reasons we switched. Not pushy or forceful, just straight to the point no BS! Trevor and the team made the whole process very easy for me, they did all the ground work and made the switch quickly and smoothly with no interruptions to my business. Andy the technician was fantastic with the whole installation! Nothing was a problem and he worked around us! We have had the system just over a month now and very happy with everything !! Best of all Trevor managed to beat all the many other companies with the best prices and got us out of a contract early at no cost to us!! We would and will be highly recommending Maincoms to all Business.

Ben Lord
a year ago

We have been using Maincoms for our business VOIP phones for a few years now and they have always been brilliant. We recently had a problem after a fibre optic router swap. Mark couldn't fix the problem remotely, so made a site visit within 24hrs and went above and beyond in sorting out all of the issues. I cannot recommend Maincoms (and Mark!) highly enough. Fantastic service!

lauren Newport
a year ago

Great service from Maincoms & helped migrate from previous providers. Mike was great with all communication - thank you!

Andrew Gladders
a year ago

Maincoms are a fantastic company to deal with, From Mikes first visit right through to the completion of the installation the process was faultless, We did have a slight issue in regards to our new phone line being installed on time by BT but this was overcome within 24 hours by the guys at Maincoms. Would highly recommend.

Custom Furniture
a year ago

Highly recommend! Great service from start to finish from Trevor. The whole process from consultation through to installation was so quick, clear & simple. The system we have now is prefect for us. Dan who installed everything was brilliant too and gave us lot's of training so we were up and running in no time. Great price, great product and even better service/aftercare.

Alan Hudson
a year ago

We had Maincoms Ltd replace our old VOIP phone system recently, Excellent organisation to deal with from sales to support.

Pip Evans
a year ago

Awesome company to work with, great service from sale to installation and after sales service. Very happy to recommend. 5 stars

Amit Patel
a year ago

Trevor provided us with a very competitive quotation, and since then Maincoms has been great to deal with. The switch over was made effortless by the team and the follow up support has been efficient. Very happy with the service provided.

Paul M
a year ago

Great service and very dependable. Our contact Nick was excellent and make the transition to the new system very smooth. Would recommend!

Nick Mead
a year ago

Recently had a new telephone system installed by Maincoms, very pleased with the service from start to finish. Thank you Trevor, Dan, Steve, Lance and all at Maincoms.

Fiona Thorpe
a year ago

Trevor came on board to help us set up a new phone system and get rid of our old expensive provider. Excellent service from him and his team from start to finish, couldn't be happier. Highly recommend.

Benjamin Palmano
a year ago

Absolutely brilliant service and trouble free installation, better still new phone system is a vast improvement. Cheers Mike for all your help.

Chris Rees
2 years ago

Sue and her team, understood my issue, created us a new account and got phones out to us and we were up and running in no time! Really appreciate all your help and thanks to the great team!

Phil Middleton
2 years ago

I have been a customer of Maincoms Ltd for many years. They have always been there to help nothing is too much trouble. Their engineers are very knowledgeable and efficient in what they do along with being approachable and polite. A first rate telecoms business, I would highly recommend them.

Steve Gibson
2 years ago

Smooth and trouble free change over to Maincoms. Excellent and professional highly recommended.

Dave Soton
2 years ago

Lance and his team have now moved 2 of our businesses over to their cloud platform away from ISDN. Each time the team have been professional, knowledgeable and have gone the extra mile. Ongoing support has been excellent too, with queries and changes being actioned swiftly. Highly recommended.

Tim Duggan
2 years ago

I was reluctant to move to a VoIP system but Trevor assured me that everything would be okay and that he would sort it out if it wasn't. He was absolutely right and the new system is fantasic and does everything we wanted. The service from Trevor, Callan and Sarah has been first class and so refreshing to find a company that delivers what they promise with no nasty suprises. Really glad we changed and would thoroughly recommend them

Sally Elcoate
3 years ago

Maincoms are always prompt at answering my calls. Issues are resolved straight away or if more time is needed, they keep me updated with progress. Great service & products!

Steve Williment
3 years ago

We have worked with Maincoms for just over a year now and have been thoroughly delighted with the professional way they do business. All the staff are courteous, knowledgeable and quick to respond to queries or requests to make alterations to our phone system. They are a breath of fresh air compared to our previous supplier!

Simon Pinkney
3 years ago

Maincoms provide us with a complete solution for our phone and broadband needs. The system they have provided has enabled us to work remotely when in lockdown, as well reduce our capital expenditure and running costs. If the above was not enough, Lance and and his team are thoroughly nice to deal with and always respond to our needs.

Helen Butler
3 years ago

Efficient, effective and speedy responses to any queries. I would definitely recommend Mainscoms to other businesses. Thank you, keep up the great work.

Richard Lynett
3 years ago

Have used Maincoms for over 5 years and not only is their pricing incredibly competitive but they also have provided me with first class support and backup. Recently upgraded my phone with them and the difference it has made to my day to day call handling is fantastic. Thanks Sue, Lance and all the team!!!

Lisa Perkins
3 years ago

Maincoms has been a breath of fresh air. We had a new telephone system installed into our business, which was managed perfectly by Sue. Sue answered all my questions and put everything into place without any delay. Ongoing support is equally as impressive. I would highly recommend them!

Larissa Falzon
4 years ago

Maincoms have been a delight since we joined them this year. We were with another provider paying a lot more for a much slower internet connection and for calls. They have reduced our monthly bill and their support is excellent, they are quick to respond and are very helpful every time we need them. Thanks so much! 🙂