COMPREHENSIVE SUPPORT AND PEACE OF MIND
White Label IT Support
How We Help You
It’s simple – we provide support when you need it and in a way that’s tailored to your unique requirements.
We can:
- Cover busy periods, including when you’re short-staffed due to holidays or sickness, ensuring a seamless continuation of service.
- Assist in reducing the number of outstanding tickets on your support desk, bringing down your administrative burden.
- Provide a fully managed direct dial support desk answered as you, giving advice and guidance with a minimal time expenditure from you.
- Support your wholesale line rental (WLR) base, including the provisioning and ordering of broadband and session initiation protocol (SIP).
- With no fixed-term contract and no target or volumes to hit, Maincoms are here to support you in any way we can. We’re motivated by ensuring your business grows and by supporting you and your customers’ requirements.
You can find out more about our core principles and what motivates us here.
What’s the Investment?
We offer three simple price options to suit your customers’ hours of support.
BRONZE
£1 + VAT per seat per month
(Mon-Fri 9 am-5 pm excluding Bank Holidays)
SILVER
£1.50 + VAT per seat per month
(Mon-Sat 7 am-7 pm excluding Bank Holidays)
GOLD
£2.00 + VAT per seat per month
(24-hour support, 365 days per year)
All of our service levels include 15 minutes of remote changes per day, allowing simple changes to be made without the need for an invoice to be raised.
What Our Customers Say:
“Maincoms are the best kept secret in outsourced telecoms support.”
“Maincoms have changed our business and freed us up to sell more.”
“A friendly team who have made our customers very happy with the level of support.”
Do you want to find out more about our white-label IT support services?
Call now on 0333 358 3000 and ask to speak to a member of our sales team. Alternatively, you can contact us by following the link below.