Resources
Guides and technical updates
Practical guidance on business telephony, mobile and connectivity, including the 2027 PSTN switch-off, written by our engineers.
Planning a business phone system upgrade: six steps
Six steps to plan a business phone system upgrade: review what you have, set requirements, check the network, port numbers, test and train, then review.
The 2027 PSTN switch-off: what businesses still miss
The copper phone network closes on 31 January 2027. Most businesses have thought about their phone lines. Far fewer have checked the alarms, card machines and lift phones that use them.
SoGEA, full fibre or a leased line: which business connection do you need?
Three types of connection cover almost every UK business. Here is what each one is, who it suits and the questions to ask before you sign a contract.
Why office Wi-Fi struggles, and how a managed Omada network fixes it
Slow or patchy Wi-Fi is rarely the fault of the internet line. Here is what usually causes it, and how a managed TP-Link Omada network keeps it under control.
Hosted, on-site or hybrid: choosing a business phone system
With analogue and ISDN lines closing, most businesses are choosing a new phone system. Here is how hosted, on-site and hybrid systems compare in practice.
Six practical ways to use AI and automation in your phone system
You do not need a large project to get value from automation. Most of these features are already in modern phone platforms and only need setting up.
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